Shipping Policy

Shipping cost

Free for any basket of $50 or more, before taxes in Quebec, and $100 in Canada.

Quebec $10 + taxes (possible exceptions for remote regions)

Canada $20 + taxes

United States $40 + taxes

➣ Large objects, heavy objects and fragile objects are subject to excess delivery charges given their special handling. They will be added automatically if your basket contains these products (ex: flour, liquid, etc.).

➣ All orders are processed in the order in which they were placed.

➣ You will receive a confirmation email once your order has been sent.

➣ A tracking number with Canada Post will let you know the status of your order.

➣ We ship to valid Canadian and US addresses.

➣ As in store, sales taxes are applicable on items purchased on Signé, in accordance with federal and provincial laws in force, depending on the value of your order and the delivery address.

➣ If a package is returned to us because you have not claimed it, refused it, or the address is incorrect, we will refund the merchandise by deducting the costs charged by Canada Post. In addition, you can pay the delivery costs again in order to have your order returned to you.

➣ In the event of an inventory error, if we no longer have the item you ordered, we reserve the right to reimburse the customer directly or to cancel the order in order to resolve the situation as soon as possible. fast.

➣ In the event of a price error displayed on the online store, we also reserve the right to cancel the order, refund the product or not process the order if the price of the product is incorrect.