Frequently asked questions

Usually 1 to 2 business days. As soon as your order ships, you’ll receive a confirmation email with a tracking number.

Yes. As soon as your package ships, you’ll automatically receive the carrier’s tracking number.

Shipping is free in Quebec on orders of $50 or more (before taxes). Below that amount, and elsewhere in Canada, fees apply. All the details are in our shipping policy.

Some products are shipped directly by our partner merchants. Your order may therefore arrive in several separate packages.

If it hasn’t shipped yet, email us right away at bonjour@signelocal.com. We’ll do our best.

Yes. All online orders can be picked up at our Mail Champlain store: 2151 Lapinière Blvd., Brossard, Quebec J4W 2T5. See the opening hours.

Not necessarily. Many of our online products are also in our stores, but some are exclusive to our website or may be out of stock at certain locations.

No. Select “This is a gift” when you place your order, and our team will remove all price tags.

Yes. When you select “This is a gift”, you can write a personal message, which we’ll include in the package.

Yes, physical and digital, redeemable online and in store. A great way to introduce someone to local products. See our gift cards.

Yes. Every product sold at Signé Local is designed and made in Quebec, following strict criteria for origin and production.

Yes. For a corporate or special order, email corporatif@signelocal.com. We’ll be happy to help with your project. See our corporate offer.