The Signé Local Difference
We've explored Quebec to unite the finest local flavors in one box. It's more than a gift: it's a journey, perfectly curated for you.
Gift box (classic edition)
The moment the lid lifts is part of the gift.
Our team takes care of everything: a size matched to the contents, neither too empty nor too tight, the price tags removed, a personalized handwritten note tucked inside at no charge and careful inside packing for the effect when the box opens. Beyond what the box can hold, the extra items are placed outside it, always well protected.
Format: two sizes, small or medium, chosen by our team according to your order.
Dimensions: small, 12⅛ × 9¼ × 4 in; medium, 15⅛ × 11⅛ × 4 in (up to about 7 products).
Materials: recycled cardboard, from Cascades.
How to use: add one unit for each box you want, then tell us in the order notes how to divide up your products. If you want to choose the items placed outside the box, say so as well; without instructions, our team will make the selection.
Origin: box from Cascades, a Quebec company.
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Frequently asked questions
Are all products designed and made in Quebec?
Yes. All products sold on our platform are both designed and made in Quebec, following strict criteria for origin and production.
What is the order processing time?
The order processing time is generally 1 to 2 business days. Once your order has been shipped, you will receive a confirmation email with a tracking number.
Can I track my order?
Yes. As soon as your package is shipped, you will automatically receive a tracking number provided by the carrier.
What are the shipping fees?
Shipping is free for all orders of $50 or more (before taxes) shipped within Quebec. Fees apply for smaller orders and for deliveries elsewhere in Canada. Please refer to our shipping policy for full details.
Can I pick up my order in-store?
Yes. All online orders can be picked up at our Brossard store located in Mail Champlain.
Address: 2151 Boul. Lapinière, Brossard, Quebec J4W 2T5.
Why did I receive multiple packages for a single order?
Some products are shipped directly by our partner merchants as part of our partnered delivery model. As a result, you may receive your order in multiple separate packages.
Can I modify or cancel my order after it has been placed?
If your order has not yet been shipped, please contact us promptly at bonjour@signelocal.com. We will do our best to accommodate your request.
I’m sending a gift. Will the products have price tags?
No. If you selected the “This is a gift” option at checkout, our team will make sure all price tags are removed.
Can I include a note with my gift?
Absolutely. By selecting the “This is a gift” option, you can add a personalized message, which we will include in the package.
Are all online products also available in your stores?
Not necessarily. While many of our online products are available in our physical stores, some items are exclusive to our online platform or may be out of stock in certain locations. Availability can vary by store and change frequently.
Can I place a special or bulk order?
Yes. For any corporate or special orders, please contact us at corporatif@signelocal.com. We will be happy to assist you with your project.
Do you offer gift cards?
Yes. We offer both physical and digital gift cards, redeemable online and in-store. A great way to introduce local products!
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